Setting up Single Sign-On And Redirect URLs

By default users are asked to create a Noora account so that you can identify who is giving you feedback. However, you might want to disable this functionality to force Noora to always use your own user accounts.

You can enter a redirect URL that we will send users to when they are asked to identify themselves on your public feedback portal. Once the user has signed in to your application, you should send a request to your server to generate a single sign-on token. You can then redirect them back to Noora.

Instructions

  1. Enter the URL where we should redirect login requests to on the Portal tab of your Noora admin view. This is where we will send your users to login.
  2. Once the user has authenticated on your website (or if they were already authenticated), you should send a request to your server to generate a single sign-on token
  3. Redirect them back to Noora. We'll append a 'redirect' query parameter so you know where you should redirect them to. Be sure to append the SSO token as a query parameter:
https://yourdomain.noorahq.com?exchange_access_token=<YOUR_SSO_TOKEN>

Once redirected, Noora will verify that the token was generated using your workspace's secret SSO token and the user will be able to post, comment and vote on feedback.

Important to note, is that as an admin, you are also able to login via https://yourdomain.noorahq.com/login (or via /login on the custom domain you are using for collecting feedback using Noora).

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